Dan Gingiss
Author of “The Experience Maker” and “Winning at Social Customer Care”
Dan Gingiss
Author of “The Experience Maker” and “Winning at Social Customer Care”
Dan Gingiss is the author of The Experience Maker: How to Create Remarkable Experiences That People Can’t Wait to Share and Winning at Social Customer Care.
Dan is also a customer experience coach with a professional background spanning more than 20 years at companies like McDonald’s, Discover, and Humana. He helps businesses create experiences that customers can’t wait to talk about with their friends and social media followers.