Creating fandom isn’t just for actors, athletes, musicians, and authors. Fandom can be rocket fuel for any company or...
David Meerman Scott BMC2020 Keynote: Turning Fans Into Customers and Customers Into Fans
read more
Loyalty
Shep Hyken BMC2020 Keynote: The Experience Is Your Brand: How To Create Customer Amazement
The one statistic that matters most is if the customer comes back. You see, customer loyalty in not about a lifetime. It’s...
Marcus Sheridan BMC2020 Keynote: The Digital Consumer: How Today’s Buyer Has Changed and What Your Brands Must Do About It
More than any other time in the last 100 years, the buyer of today has made a dramatic shift in the way they make...
Jay Baer BMC2020 Keynote: Coveted Customer Experience
You’ve heard it before. Over and over, in fact. “Improve your customer service.” “Optimize the customer experience.” But...
Chris Brogan: Business Storytelling
Best-selling author Chris Brogan discusses business storytelling with ManageCamp CEO Len Herstein. They cover the 3...
Crystal Washington – The Future of Customer Relationships
Best-selling author and Technology Futurist Crystal Washington talks with ManageCamp CEO Len Herstein about how technology...