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Live-Stream Deep Dive: Brittany Hodak, “Customer Experience Data in Motion”

February 12 @ 1:00 pm - 2:00 pm EST

Brittany Hodak - CX

Brittany Hodak is, well, super. She co-founded, scaled, and successfully exited The Superfan Company, a fan engagement company whose roster included Walmart, Disney, Amazon, Luke Bryan, Katy Perry, and more under her 8-year leadership. Entrepreneur magazine calls her an “expert at creating loyal fans for your brand,” and she is widely regarded as the “go-to source” on creating and retaining superfans.

Most recently, though, Brittany just announced some very exciting news! She is the new Chief Experience Officer at Experience.com.

Experience.com – formerly SocialSurvey – is home to the world’s most innovative, most impactful Experience Management Platform. It powers CX and EX for hundreds of brilliant companies.

As CXO, Brittany’s focus is on continuously improving the experiences of they employees, their customers, and their customers’ customers – because Experience is Everything.

In this 1:1 live-stream interview, Brittany will join ManageCamp CEO Len Herstein to discuss:

  • Why a great CX strategy is at the the heart of creating superfans.
  • What, exactly, a Chief Experience Officer does – and why every business needs one.
  • How to get employees to buy into the CX strategy.
  • How you can use CX to power real-time business outcomes.
  • The biggest changes in CX over the past few decades.

Join us live so that you can participate in the conversation – or watch it on-demand at your convenience.

This event is only open to Brand ManageCamp University members. If you are not already a member, sign up today here.

Details

Date:
February 12
Time:
1:00 pm - 2:00 pm EST
Website:
https://brandmanagecamp.com/livestreams-premium/