Member of the Word of Mouth Marketing Hall of Fame and Best-selling Author of "Talk Triggers"
Jay Baer has spent 25 years in digital marketing and customer experience, consulting for more than 700 companies during that period, including 32 of the FORTUNE 500. His current firm – Convince &Convert – provides word of mouth, digital marketing, and customer experience advice and counsel to some of the world’s most important brands.
Jay is the best-selling author of several books – including Talk Triggers, Hug Your Haters, and Youtility.
Jay’s Convince & Convert blog was named the world’s #1 content marketing blog by the Content Marketing Institute, and is visited by more than 250,000 marketers each month. Jay also hosts and produces the Social Pros podcast, which is downloaded 65,000 times monthly and was named 2015’s best marketing podcast by the Content Marketing Awards.
A fixture in social media, Jay is the most retweeted person in the world among digital marketers, and the second most retweeted person in the world among B2B marketers. He is also an active venture capitalist, and is an investor or advisor to 25 early stage technology and social media companies.
Befitting his roots in Arizona, Jay is a tequila collector and maintains his allegiance to the teams of his alma mater, the University of Arizona.
Best-Selling Author of “The Content Formula” and “Mean People Suck”; CEO of Marketing Insider Group
Michael Brenner is a top CMO influencer, Motivational Speaker and CEO of Marketing Insider Group, where he has worked with more than 75 brands in building effective thought leadership, marketing and employee activation programs. He spent 25-years in sales, marketing, and executive leadership roles with brands like SAP, Nielsen, and a number of high-growth startups.
Michael is also the best-selling author of 3 books including his latest Mean People Suck – how empathy leads to bigger profits and a better life, The Content Formula, and Digital Marketing Growth Hacks. Michael enjoys sharing his experiences and client stories to inspire leaders like you into action that creates impact.
Customer Service and Experience Expert and Best-Selling Author of “Moments of Magic®,” “The Cult of the Customer,” and “The Amazement Revolution”
Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession.
Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic®, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, Be Amazing or Go Home, and The Convenience Revolution. He is also the creator of The Customer Focus™, a customer service training program which helps clients develop a customer service culture and loyalty mindset.
In 1983 Shep founded Shepard Presentations and since then has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees.
He is known for his high-energy presentations, which combine important information with entertainment to create exciting programs for his audiences.
Best-Selling Author of “Fast Forward Files” and “Experiences: The 7th Era of Marketing”
Carla Johnson is a world-renowned storyteller, an entertaining speaker, and a prolific author.
Over the last two decades, Carla has helped architects and actuaries, executives and volunteers, innovators and visionaries leverage the art of storytelling to inspire action. Her work with Fortune 500 brands served as the foundation for many of her eight books. In her latest, Fast Forward Files, she contributes to a larger collection of thoughts by some of the world’s greatest minds – Shazam co-founder Dhiraj Mukherjee, activist and entrepreneur Heather Mills and behavioral designer, technologist and mental-health champion Peter Trainor.
Today, Carla travels the world teaching anyone (and everyone) how to cultivate idea-driven teams that breed unstoppable creativity and game-changing innovation.
Hollywood Producer, Pitch-Master, and Best-Selling Author of “The 3-Minute Rule”
Brant Pinvidic is an award-winning film director, veteran television producer, #1 bestselling author, C-level sales and presentations coach, keynote speaker, top-rated podcast host, and a columnist for Forbes. From humble beginnings in Canada, he worked his way through the ranks of Hollywood, being named to the Hollywood Reporter’s 30 Most Powerful Reality TV Sellers, and earning his reputation as one of the industry’s most effective and dynamic creative sales executives.
Brant has sold more than three hundred TV shows and movies, run a TV network, and helmed one of the largest production companies in the world with smash hits like The Biggest Loser, Master Chef, Extreme Makeover, and Bar Rescue. He has taken the life, business, and storytelling lessons he’s developed during his Hollywood career and used them to uniquely bridge the entertainment industry and the business community.
In his #1 Bestselling book, the 3-Minute Rule, Brant details his simple, straightforward system that’s helped hundreds – from Fortune 100 CEO’s to PTA presidents – use top-level Hollywood storytelling techniques to simplify their messages and Say Less To Get More.
His endless energy, quest for adventure, and the 3-Minute Rule have helped make him one of the most sought after C-level consultants in the USA and abroad. He lives in Southern California with his wife and three children.
Best-selling Author of "They Ask, You Answer"
Marcus Sheridan is known for his unique ability to excite, engage and motivate live audiences with his simple, yet powerful transformational business approach. Marcus has been dubbed a “Web Marketing Guru” by the New York Times and in 2017 Forbes named Marcus one of 20 “Speakers You Don’t Want to Miss.” Not one to be limited to the stage, Marcus is most often found walking through the crowd, calling audience members by name, and bringing them into his presentation.
As author of the content marketing guidebook, “They Ask, You Answer,” Marcus has not only inspired thousands to achieve their potential but has given them the tools they need to get there. Mashable rated his book the “#1 Marketing Book” to read in 2017. Forbes listed it as one of “11 Marketing Books Every CMO Should Read.” Marcus has been featured in the New York Times, Inc., The Globe and Mail, Content Marketing Institute, Social Media Examiner, and more. Marcus has spoken to companies such as Discover Card, Microsoft, eBay, McKesson, Cision, Whirlpool, Moe’s, Genpact, Love Funding Group and more. He has inspired thousands of audiences and helped millions of people from all over the world to achieve their own success with his “They Ask, You Answer” philosophy.
But Marcus’ story didn’t begin on the stage. It started with a business being created and run out of the back of a beat-up pickup truck. Marcus’s experience of saving his swimming pool company, River Pools and Spas, from the economic collapse of 2008 has been featured in multiple books, publications and university case studies around the world. From its humble beginnings as a three-man company, to one of the largest manufacturers and installers in the country, River Pool and Spas has the most visited pool website in the world, with over 750,000 hits a month.
Marcus’ experience as an entrepreneur and business owner, who had successfully saved his company, led him to opportunities to share his story and help others. What started as speaking from the stage quickly turned into a Sales and Marketing consulting agency, The Sales Lion. Using his marketing principles, Marcus and his team led clients step-by-step through the process of growing and even transforming their companies. In early 2018, The Sales Lion merged with IMPACT, establishing one of the most successful digital sales and marketing agencies in the country.
Founder of the Content Marketing Institute and Best-Selling Author of “Epic Content Marketing,” “Content Inc.,” and “Killing Marketing”
Joe Pulizzi is the Amazon bestselling author of Killing Marketing, Content Inc. and Epic Content Marketing, which was named a “Must-Read Business Book” by Fortune Magazine. His latest book is The Will to Die, his debut novel.
He has founded three companies, including the Content Marketing Institute (CMI), and has launched dozens of events, including Content Marketing World. In 2014, he received the “Lifetime Achievement Award” by the Content Council. His podcast series, This Old Marketing with CMI’s Robert Rose, has generated millions of downloads from over 150 countries. He is also the author of The Random Newsletter, delivered to thousands every two weeks. His Foundation, The Orange Effect, delivers speech therapy and technology services to children in over 25 states.
Best-Selling Author of “Herding Tigers,” “The Accidental Creative,” and “Die Empty”
Positioning himself as an “arms dealer for the creative revolution”, Todd Henry teaches leaders and organizations how to establish practices that lead to everyday brilliance. He is the author of four books (The Accidental Creative, Die Empty, Louder Than Words, and Herding Tigers) which have been translated into more than a dozen languages, and he speaks and consults across dozens of industries on creativity, leadership, and passion for work. With millions of downloads, his podcast The Accidental Creative offers weekly tips for how to stay prolific, brilliant, and healthy.
Todd’s book Die Empty was named by Amazon.com as one of the best books of 2013. His latest book, Herding Tigers, is a practical guide for every manager charged with leading their team to creative brilliance.
VP of Data-Driven Marketing, Barkley; Email Marketing Expert
Jessica is one part massive email marketing nerd and one part permission-marketing evangelist.
After starting her career in radio advertising and then direct marketing, she came to the email and content marketing world, where she became addicted to measurable, targeted marketing. After years of focusing on ROI and customer retention, she fell in love with email marketing for its immediacy and the complex possibilities of relationship marketing. She spent over 7 years with email agency and software company, emfluence, wielding email marketing as a measurable, personalizable and reproducible medium.
She’s worked to lift ROI in customer- and data-driven marketing for a broad range of brands like Dairy Queen, Spirit Airlines, Winnebago, Planet Fitness, Beauty Brands, Hostess, Water.org, Farmland Foods, Hallmark Baby, At Home, Banfield Pet Hospitals, SelectQuote, and Boulevard Brewing Company, and more.
Best-Selling Author of “Fanocracy,” “The New Rules of Marketing and PR,” and “Real-Time Marketing and PR”
David Meerman Scott spotted the real-time marketing revolution in its infancy and wrote five books about it including The New Rules of Marketing and PR, with more than 400,000 copies sold in English and available in 29 languages from Albanian to Vietnamese.
Now David says the pendulum has swung too far in the direction of superficial online communications. Tech-weary and bot-wary people are hungry for true human connection. Organizations have learned to win by developing what David calls a “Fanocracy” — tapping into the mindset that relationships with customers are more important than the products they sell to them.
He is a massive live music fan, having been to 790 live shows since he was 15 years old, is passionate about the Apollo lunar program, and he loves to surf but isn’t very good at it.
Best-Selling Author of “Six Pixels of Separation” and “CTRL ALT Delete”; Founder of Six Pixels Group
When brands like Google, Starbucks, Shopify and GE want to leverage technology to better connect with their consumers, they call Mitch Joel. He has been called “one of North America’s leading visionaries” by Strategy Magazine.
Mitch is Founder of Six Pixels Group – an advisory, investing and content producing company that is focused on brands, commerce, community and what’s next. Prior to Six Pixels Group, Mitch spent close to two decades building, running and selling his agency to WPP. He was most recently President of Mirum – a global marketing agency operating in 25 countries with close to 3000 employees.
Mitch’s first book, Six Pixels of Separation, named after his successful blog and podcast is a business bestseller. His second book, CTRL ALT Delete, was named one of the best business books of 2013 by Amazon. He is a columnist and journalist for I Heart Radio, Harvard Business Review, and Inc. Magazine. Mitch was awarded the highly prestigious Top 40 Under 40
Mitch is also the host of Groove – The No Treble Podcast, where he is slowly trying to build the largest oral history of electric bass players in the world.
Sonic Branding Expert, Emmy Award Winning Producer, and CEO/Executive Producer of Audiobrain
Audrey Arbeeny is the CEO and Executive Producer of Audiobrain, which is widely recognized as global leaders in sonic branding. Audiobrain’s iconic sonic branding initiatives includes Microsoft’s Xbox 360, Google, Holland America Line, IBM, KIA Motors Corp, GlaxoSmithKline, Microsoft, Merck, Bayer Healthcare, Logitech, Whirlpool, Toshiba, and many others.
In addition to music and branding expertise, Audrey has significant background in psychology, biomusicology, and psychoacoustics. Health and science have long been a part of Audrey’s studies and professional discipline, and Audiobrain leads many sonic branding initiatives based around health and wellness through the intentional development of music, sound voice and vibration experiences.
Audrey recently completed her full two terms on the Board of Governors of the National Academy of Television Arts and Science New York Chapter, and was recently elected Trustee to the National Academy of Television Arts and Sciences commencing July 1, 2019.
She has been Music Supervisor for nine Olympic Broadcasts with NBC, for which she has received 2 Emmy Awards. With over 25 years specializing in sonic branding, Audiobrain is at the forefront of emerging technologies, and their sonic imprints are heard every day throughout the world.
Audrey has been featured in many publications and podcasts and has authored must-read articles on the use of intentional music, sound and voice. She educates on sonic branding at both Pratt Institute and the School of Visual Arts’ Master in Branding Program in NYC.
CEO & Founder of ManageCamp Inc; Deputy Sheriff with Douglas County Sheriff’s Office; Author of Upcoming Book “Complacency Kills”
As Founder, CEO & President of ManageCamp Inc., Len Herstein provides the strategic vision behind the annual Brand ManageCamp marketing conferences, leads the planning on clients’ custom events, and is the day-to-day contact and project leader for ManageCamp’s brand consulting projects.
Len founded ManageCamp in 2003 as an answer to his disillusionment with the conference industry. After many episodes of whining and crying about wasted time at bad conferences, Len’s wife Katy suggested (demanded) that he do something about it, and so he did.
Prior to founding ManageCamp, Len spent many years innovating, managing, and growing brands for major consumer packaged goods marketers (Campbell Soup Company, Coca-Cola, Nabisco). Prior to that, Len honed his consulting skills while working for Andersen Consulting (now Accenture).
Since 2015, Len has been a Reserve Deputy Sheriff with the Douglas County Sheriff’s Office in Colorado. In this position, Len works on the Patrol team and puts in upwards of 800 hours a year – for free. In doing so, Len has learned valuable lessons that he feels apply directly back to his business and personal lives. These lessons are the basis for his upcoming book, Complacency Kills.